Return & Exchange Policy

At Adaa Bazaar®, we value your trust and aim to provide a hassle-free shopping experience. If you're not completely satisfied with your purchase, our return and exchange policy offers flexible options to address your concerns.

Eligibility for Returns & Exchanges:

Return Window:

• You can return items within 3 days of receiving your order for a full refund (excluding shipping costs).
• Items returned between 4 to 7 days are eligible for exchange or store credit only.

Exchange Window:

• You can request an exchange within 3 days of receiving the product for a different size, color, or style, subject to availability.

Non-Returnable Items:

• Sale items, jewelry, lingerie, swimwear, and customized items are non-returnable due to hygiene and customization.
• Items bought with store credit are final and cannot be exchanged or returned.

Conditions for Returns & Exchanges:

• Items must be unused, unwashed, and returned in their original condition with tags intact.
• Include the original invoice or proof of purchase.
• Products must be in their original packaging (including accessories, boxes, etc.).

Return Process:

Initiate a Return:

• You can initiate return on www.adaabazaar.com or
• To initiate a return, email us at contact@adaabazaar.com or contact our customer care at +91-7827913364 within the eligible return period.

Return Shipping:

• Return shipping costs are the customer’s responsibility unless the item was incorrect or damaged upon receipt.
• We recommend using a trackable courier service for returning items, as Adaa Bazaar® will not be responsible for items lost during transit.

Refund Process:

• Refunds will be processed within 7-10 business days after we receive and inspect the returned product.
• Refunds will be credited to the original payment method. Shipping charges are non-refundable.

Exchange Process:

Initiate an Exchange:

• To request an exchange, contact us at contact@adaabazaar.com within 7 days of receiving the product.

Exchange Shipping:

• Customers are responsible for shipping the item back to us for exchanges. If the requested size or color is unavailable, store credit will be issued.

Damaged or Incorrect Items:

• If you receive an incorrect or damaged item:
• Please email contact@adaabazaar.com within 48 hours of delivery with a description and photographs of the issue.
• We will arrange for a replacement or offer a full refund, including shipping charges, once the damage is verified.

Store Credit:

• Store credit is valid for 6 months from the date of issue
• It can be used for future purchases on www.adaabazaar.com

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