Shipping & Delivery Policy

At Adaa Bazaar®, we strive to deliver your orders promptly and safely. Please read our shipping and delivery policies carefully before making any purchase.

1. Shipping Locations

We currently offer shipping across India. For international shipping inquiries, please contact our customer service team at contact@adaabazaar.com.

2. Delivery Timeframes

Order Processing Time: Orders are typically processed within [2-3] business days from the time of purchase. Orders placed on weekends or holidays will be processed the next business day.
Estimated Delivery Time:

Metro Cities: [3-5] business days.
Non-Metro Cities & Rural Areas: [5-10] business days.

Please note that delivery times may vary depending on factors such as location, public holidays, and unforeseen circumstances.

3. Shipping Charges

Standard Shipping: Shipping charges are calculated based on the order total, weight, and destination. These charges will be displayed at checkout.
Free Shipping: We offer free shipping on orders above ₹1999. This offer is applicable only within India and may be subject to terms and conditions.

4. Tracking Your Order

Once your order is dispatched, you will receive an email with tracking details from our logistics partner. You can use this tracking number to track your order in real-time.

5. Order Delays

While we strive to meet our delivery timelines, some delays may occur due to:

Natural disasters, strikes, or other unforeseeable circumstances.
Service interruptions with our logistics partners.
Incorrect or incomplete delivery information provided by the customer.

In the event of a delay, we will keep you informed and do our best to resolve the issue as quickly as possible.

6. Missed Deliveries

If our logistics partner is unable to deliver your order due to an incorrect address or unavailable recipient, the following may occur:

Re-attempted Delivery: Our logistics partner will make [1-2] additional attempts to deliver your order.
Return to Sender: If delivery is not completed after the final attempt, your order will be returned to Adaa Bazaar® In such cases, additional charges may apply for re-shipping.

7. Damaged or Lost Goods

If you receive a damaged package or suspect your order has been lost in transit, please contact us at contact@adaabazaar.com within [48] hours of delivery.

Damaged Goods: In case of damaged or defective products, please provide us with photos of the damage for verification.
Lost Packages: If a package is lost in transit, we will initiate an investigation with our logistics partner. If the package cannot be recovered, we will offer a replacement or a refund.

8. Address Modifications

If you need to update your shipping address after placing an order, please contact us at contact@adaabazaar.com within [24] hours of placing your order. Once the order is dispatched, changes to the address may not be possible.

9. International Shipping

At present, we do not offer international shipping through the website. For special requests related to international orders, please reach out to our customer service team for assistance.

10. Customs and Duties

For any special circumstances where international shipping is arranged, please note:

Customers are responsible for any customs duties, taxes, or additional charges imposed by local authorities.
Adaa Bazaar will not be held liable for any customs delays or holds placed on international shipments.

11. Pre-Orders and Back Orders

For items that are pre-ordered or back-ordered, we will notify you of the estimated dispatch date. These items may have longer delivery times depending on availability.

12. Contact Us

For any shipping-related inquiries or concerns, please contact us at:

Email: contact@adaabazaar.com
Phone: 0120-4997917, +91-7827913364
Business Hours: [Monday to Friday, 9 AM to 6 PM IST]

By placing an order with Adaa Bazaar®, you agree to these shipping and delivery terms and conditions. We reserve the right to update or modify these terms at any time without prior notice.